Privacy Policy

When you use our website or contact us, we may collect:

• Name
• Company name
• Mobile number
• Email address
• Business address
• City and State
• Information about your business or manufacturing operations
• Details provided through enquiry or sample request forms
• Device, browser, IP address, and website usage information collected through cookies and analytics tools

If you request a product sample or technical consultation, we may also collect information related to your production requirements and adhesive usage.

We use your information to:

• Respond to enquiries and sample requests
• Contact you regarding our adhesive products and technical support
• Process distributor or dealer enquiries
• Provide quotations and product information
• Improve our website and customer experience
• Conduct analytics and measure marketing performance
• Comply with legal and regulatory obligations

If you submit your contact information, we may contact you by phone, email, WhatsApp, or SMS regarding our products, technical updates, promotional offers, or business opportunities.

Marketing communications will only be sent where permitted by applicable law. You may opt out of marketing communications at any time by contacting us.

Our website uses cookies and similar technologies to:

• Improve website performance
• Understand visitor behaviour
• Measure advertising performance
• Personalise your browsing experience

We may use services such as Google Analytics and Meta Pixel to understand website usage and improve our marketing efforts.

You can manage cookie preferences through your browser settings.

We do not sell or rent your personal information.

We may share your information with trusted service providers when necessary, including:

• Website hosting providers
• CRM and customer support platforms
• Analytics providers
• Marketing and advertising partners
• Logistics partners for product sample deliveries
• Legal or regulatory authorities when required by law

All third-party service providers processing personal information on behalf of S4S are contractually required to implement appropriate confidentiality, security, and data protection measures.

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. These measures include access controls, authentication mechanisms, encryption, network security controls, periodic monitoring, and incident response procedures.

While we strive to protect your information, no internet transmission or electronic storage method is completely secure.

We retain your information only for as long as necessary to:

• Respond to your enquiries
• Provide products or services
• Maintain business records
• Meet legal and regulatory requirements

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information, subject to applicable legal requirements
• Withdraw consent for marketing communications

Requests may be submitted using the contact details below. Requests will be acknowledged within 48 hours and responded to within 30 days, subject to identity verification and applicable legal requirements.

Our website may contain links to third party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Our websites, products, and services are intended for individuals who are legally capable of entering into a binding contract under applicable law and are not directed towards children. We do not knowingly collect or process personal data relating to children. By accessing or using our websites, products, or services, or by providing your personal information, you represent that you have the legal capacity to do so in accordance with the laws of the jurisdiction from which you access or use our services.

We may update this Privacy Policy from time to time. Any changes will become effective upon publication on this page. Continued use of the website constitutes acceptance of the updated Privacy Policy.

Personal information is primarily stored and processed in India. Where international transfers are necessary for business operations or cloud services, appropriate contractual and technical safeguards will be implemented in accordance with applicable law.

This Privacy Policy is governed by the laws of India and is intended to operate in conjunction with the S4S Data Privacy Policy and applicable data protection laws, including the Digital Personal Data Protection Act, 2023, where applicable.

For any questions regarding this Privacy Policy or your personal information, please contact: